Privacy Policy

1. Information We Collect

Depending on how you use our platform, we may collect:

• Account and contact details (name, email, phone, company details).
• Order and quote information (part requests, vehicle details, invoices).
• Payment and billing data processed by authorized payment providers.
• Communication history with support, sales, and sourcing teams.
• Basic technical information (device, browser, IP, session logs).

2. How We Use Information

We use collected information to:

• Provide account access and process sourcing, quote, and order workflows.
• Coordinate shipping, returns, and customer support operations.
• Improve product quality, matching accuracy, and service reliability.
• Prevent fraud, abuse, and unauthorized activity.
• Meet legal, tax, and compliance obligations.

3. Information Sharing

We do not sell personal information. We may share relevant data with trusted third parties only when necessary to operate services, including payment processors, logistics providers, marketplace integrations, and compliance advisors.

4. Data Security

We apply reasonable administrative, technical, and organizational measures to protect data against unauthorized access, loss, misuse, or disclosure. No system is fully risk-free, so users should also protect account credentials.

5. Data Retention

We keep information as long as needed to deliver services, resolve disputes, maintain records, and satisfy legal obligations. Retention periods may vary by account type, transaction history, and jurisdiction.

6. Your Rights

Subject to applicable law, you may request access, correction, or deletion of personal data. You may also request account closure. Some records may need to be retained for legal or financial compliance.

7. Policy Updates

We may update this Privacy Policy from time to time. The latest version is posted on this page, and continued use of services after updates indicates acceptance.

8. Contact

For privacy questions, data requests, or account-related concerns, please use our official support channels via the Contact page.

9. Cookies and Analytics

We may use cookies and similar technologies to maintain sessions, remember preferences, improve usability, and evaluate platform performance. Where required, users can control cookie preferences through browser settings.

10. International Processing

Because SR Global Motors serves multiple regions, information may be processed in jurisdictions outside your country. We apply appropriate safeguards and contractual controls when cross-border processing is required.

11. Children's Privacy

Our services are intended for business and adult users. We do not knowingly collect personal data from children. If you believe child data has been submitted, contact us so we can investigate and remove it where appropriate.

12. Legal Basis and Compliance

We process information for legitimate operational purposes, contract fulfillment, compliance obligations, and service protection. Data handling may be adapted to align with applicable local privacy requirements.

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