How SR Global Works ?
From intelligent search to AI-powered sourcing and business RFQ management, every step is designed to make part procurement faster, clearer, and more reliable.
Core journey
Step 01
Search Inventory
Search over one million parts instantly.
Step 02
Buy From Marketplace
Purchase through our verified eBay or Walmart stores.
Step 03
AI Parts Finder
Can't find it? Describe the part and our AI will search our supplier network.
Retail buyer flow
Search and Compare
Use part name, OEM number, VIN, or category to find matching inventory from internal stock, suppliers, and marketplaces.
Validate Fitment
Review vehicle compatibility signals before buying to reduce mismatch risk and returns.
Checkout and Track
Checkout securely, receive confirmation, and follow order progress with updates from processing to delivery.
AI sourcing flow
- 1.Describe your part, upload a photo, or share VIN details.
- 2.AI extracts vehicle and part intent, then checks inventory and supplier networks.
- 3.Your request enters sourcing queue with status visibility (new, sourcing, quoted, fulfilled).
- 4.Quotes and matching options are surfaced for fast decision-making.
Process timeline
A practical view of how requests move from intake to fulfillment.
Input and Intent Capture
Under 1 minCustomer query, VIN, and part notes are captured and normalized into a sourcing-ready format.
Validation and Matching
1–5 minsSystem checks part intent against fitment context and connected inventory/supplier signals.
Quote / Checkout Decision
5–30 minsCustomer gets direct buy options or sourced quote paths with transparent pricing and lead time.
Fulfillment and Tracking
Based on supplierOrder enters fulfillment pipeline with progress updates through dispatch and delivery stages.
For Retail Buyers
- Vehicle year/make/model or VIN
- OEM/part number if available
- Preferred condition (new/used/reman)
- Delivery ZIP and urgency
For Business Buyers
- Company profile and tax info
- RFQ/bulk line items with quantities
- Procurement approval workflow details
- Target delivery schedules per batch
Business and wholesale flow
Onboard
Create business profile and procurement settings.
Submit RFQ
Upload line items or bulk requirements.
Get Quote
Receive coordinated pricing and availability.
Approve + Track
Confirm purchase and monitor fulfillment.
Service levels you can expect
⚡
Fast response
Quick search and intake updates.
🧠
AI support
Smart matching with clear guidance.
📦
Live tracking
Order and sourcing status visibility.
Transparent pricing
Compare options quickly and understand price + availability before ordering.
Fitment-first process
Vehicle-aware matching reduces mismatches and post-purchase friction.
Operational visibility
Track order lifecycle and sourcing statuses through structured portal updates.
Frequently asked questions
How accurate is the fitment process?
We combine catalog metadata, VIN context, and supplier details to improve fitment confidence before checkout.
Can I request a part that is not currently listed?
Yes. The AI Parts Finder and sourcing team handle custom requests and hard-to-find parts.
Do you support both retail and wholesale buying?
Yes. The platform supports B2C buyers and business buyers with dedicated workflow paths.
How long does sourcing usually take?
Timing varies by part availability and supplier region. You can track request status directly in your portal.